03

“We’ve got the weather,” the man said. And for years, my wife and I have wondered what he meant.

We had been walking in Dublin, Ireland and paused to photograph the huge wooden doors of an aging church building, when an elderly man on the sidewalk greeted us with those few words.

Did he mean the weather was bad because it was raining? Or, as we think more likely, was he saying the weather was good because it was a mild day with a gentle breeze and only a light rain?

My wife and I still recall that day in Dublin, that brief encounter, whenever we hear people make statements that could be interpreted in exactly opposite ways.

Speakers often say one thing and mean another, sometimes intentionally, sometimes innocently. Listeners often misinterpret what was stated because they had something different on their mind or expected something different to be said.

All of this and more adds to the difficulty of communicating effectively, whether between two people or within a team or organization.

Leadership communication attempts to minimize these misunderstandings; and an effective tactic for doing so is to have listeners restate what they believe they heard the leader say.

Communicating messages clearly and repetitiously is a leadership essential; but so is providing opportunities for others to repeat those messages. This leads not only to more precise communication, but also to more pervasive and powerful messages.

Posted in: Leadership

Comments

Hugh R. Matson
# Hugh R. Matson
Monday, December 9, 2013 7:37 AM
Jack,

I have always admired your skills in communicating, and maybe it is something that you stress to your staff. A week ago Sunday I had the privilege of hearing Mark Uyl address the football and basketball officials of the Saginaw Officials' Association. Mark has great skills in communicating. I benefited much from Mark's remarks, even though I officiate cross country and track.

Hugh Matson

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From the Director is the official MHSAA Blog which will touch on pertinent school sports topics periodically throughout the school year from various MHSAA Staff.